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Terms and Conditions

We want you to feel comfortable at the Resort Baumgeflüster. To prevent misunderstandings we have written down what we consider the most important below.

Reservations
You can make reservations in written form by mail, fax or e-mail which we will gladly confirm. Our prices are valid for 2011 for at least one person. For additional persons we charge unified fees.

Payment
Following your reservation we send you a confirmation of reservation – also by e-mail if requested. Please sign it and return it to us. The signed confirmation is the acknowledgement of reservation. You will then receive a bill from us which we ask you to pay as soon as possible – at the latest until four weeks before your arrival.

Cancellation
You cannot come? You need to cancel? Then please inform us in writing. We will of course try to rent the tree house again. Or maybe you have friends or acquaintances who might like to get to know us? If we are unable to rent the suite again, we are sorry to have to bill the reserved time – if you have a travel insurance, please inform us and them. www.reiseversicherungen-testsieger.de

Arrival
Arrival and departure by appointment – usually in the afternoon. If you arrive late, please call us on the cell phone under 0179 73 92 658.

Departure
At 11:00 h; different appointments are possible.

Coupons
The Baumgeflüster Resort is something special and therefore we also pack the coupons you can obtain from us – on request – in an especially nice way. As soon as we receive your payment by bank transfer we will send you your coupons.

Payment Agreements
Your signed reservation confirmation counts as acknowledgement of booking. Please pay the bill you receive as soon as possible, at the latest four weeks before your arrival at the Resort. Unused Services or portions of services are not refunded.

Dogs
Our Resort is exclusively reserved for the “two-legged” – but we can recommend a very fine dog boarding kennel. Although we do of course value dog owners, we must ask for your understanding as our tree houses are intended to be allergy-friendly!

Partners
We do not assume any liability for services provided by our partners!

Smoking
Smoking is not allowed in our tree houses suites. This is with respect to allergic persons and to the untreated organic solid larch wood. We want to leave it untreated in the future! And beyond that… our highly sensitive smoke detectors would not let it go uncommented.

Water Utilization
Please act responsibly for the environment during your stay at the Resort. Be careful about your use of water and heating.

Floors
Our floors in the tree house suites are made of soft larch wood and have solely been oiled. This is the gentlest way of treating a wood floor – you enjoy pure health! Go barefooted, as this is the best you can do for your feet and your physical wellbeing. Alternatively you can wear soft slippers or wool socks. Please take off your outdoor shoes when entering the houses. This will help to keep the beautiful structure of the floor the way it is. Dear ladies, please do NOT wear high heels or other pointed shoes on the wood floors – it would ruin it and is therefore forbidden indoors. We gladly provide soft cabin slippers for cost price.

You like what you see, feel and touch?
Please ask for any articles you especially like in our suites and which you would like to purchase yourself. We will gladly provide you our sources for the interior.

Bad luck?
We have put our full enthusiasm into creating and furnishing the tree house suites. Please respect this unusual project and tell us about anything you accidentally destroyed during your stay. We would not like to have to point it out during our own count of the interior afterwards. We want the guests visiting the tree house after you to feel as much at home as you did. This also accounts for damage of any other kind – please come to us so we can regulate the damage together. Thank you.

Kitchen use: The kitchenette has a high-quality Miele Ceran 4-plate stove. It gets hot very quickly. Please do not put empty cooking pots onto it if it is turned on because it would ruin them. In the event that pots have suffered damage from improper use we have to bill you the purchase of new pots. Please leave the kitchenette clean when you leave the Resort. Although we would do so reluctantly, surcharges to the final cleaning may be levied.

Place of jurisdiction is Westerstede – As of August 2011
 

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